Frequently Asked Questions

Everything you need to know about your Real Avid shopping experience.

How long does shipping take for my order?

Standard shipping typically takes 3-7 business days within the continental US. We also offer expedited shipping options at checkout if you need your items sooner.

What is your returns and exchange policy?

We offer a 30-day return policy on all unworn items with original tags attached. Simply visit our returns portal to start a request for a refund or size exchange.

How do I determine my correct size?

Each product page features a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more comfortable fit.

Can I track my order in real-time?

Yes, once your order ships, you will receive an email containing a tracking number and a link to monitor your package's progress until it reaches your door.

What payment methods do you accept?

We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital wallets like PayPal, Apple Pay, and Google Pay.

Are your products sustainably sourced?

Quality and ethics are at our core. We partner with manufacturers who adhere to fair labor practices and utilize high-quality, durable materials designed to last.